Legal

Refund & Cancellation Policy

How to cancel your Sinetolya Pro subscription and request a refund.

The Turkish version of this text is legally binding.

1. Payments and Paddle

Sinetolya Pro payments are collected through Paddle.com.

Our order process is handled by our online reseller Paddle.com. Paddle handles payments, billing and refunds for Sinetolya Pro subscriptions as the Merchant of Record (registered seller).

2. Subscription and automatic renewal

The price of Sinetolya Pro is €5.99 / month'is. Subscriptions are monthly and automatically renew and are billed at the end of each period unless cancelled.

3. Canceling your subscription

You can cancel your subscription at any time using the link in your order email from Paddle or via paddle.net to cancel. For help, contact sinetolya@gmail.com for assistance as well.

Cancellation takes effect at the end of your current paid period and stops the next automatic charge. Your Pro access continues until the period ends; your account then reverts to a free membership. Your data is not deleted.

4. Refunds and right of withdrawal

Refund and withdrawal requests are subject to Paddle’s current Refund Policy' and applicable mandatory consumer rights. Sinetolya does not apply a separate refund policy that differs from Paddle’s.

Consumers in Türkiye have a statutory 14-day right of withdrawal under applicable law and Paddle’s current policy. The scope and conditions of this right apply as set out in Paddle’s current policy and relevant legislation.

5. How do I submit a request?

  • Use Paddle’s official support and refund channel paddle.net to find your order and submit a request,
  • For guidance, contact sinetolya@gmail.com and include your order email.

6. Your legal rights

This policy does not limit your mandatory rights under Consumer Protection Law No. 6502 and related legislation. Where legislation grants broader rights, the legislation applies.

Last updated: 6 Ekim 2026